As businesses grow, so does their need for a collaborative, real-time communication to ensure that all their departments are on enroute to productivity. Unified communication solutions rely on a mix of asynchronous and synchronous communication tools such as internet protocol, telephony, emails and video conferencing that are combined together to form a single communication platform for enterprises. These systems achieve speed and adopt integrative-approach in their operations and management through exchange of video, written and voice data.

The goal of unified communication applications and solutions is to facilitate live, flexible and affordable communication and message-centric workflows through hardware and software platforms. It helps fix the gaping holes in between parties and process by encouraging real-time or near real-time communication. This simply translates in efficiency in interpreting and sharing data to form important decisions and reduce turnaround time.

Ecosmob has thoroughly mastered the process of empowering organizations through the delivery of its unified communication (UC) solutions that curb communication and collaboration complexities in one go. We specifically cater to the enterprise environment where the need for rich, user-friendly and reliable UC system can help add value in terms of performance and productivity. Ecosmob with its expert team engage in providing certified integration support with all UC systems based on the customers’ business needs and enable adoption of solutions that can either run on our hardware or customers’ servers.

IP Communications: Ecosmob helps leverage the power of internet protocol telephony with platforms from leading software providers to connect multiple locations and also aids businesses to seamlessly practice mobility concepts. In addition, our experts deliver exception consultation services, compliance support and solution implementation in different enterprise architectures.

Promotion: Our promotion services on social media are customer-centric to assure higher engagement and interaction by providing them timely information on product and services on social media channels. This service is aimed at getting more out of published content for audience engagement and reach larger segment by offering special deals, contests, inviting customers to comment, review and share their opinions on social media. Promotional services of Ecosmob help businesses to remain receptive to customers’ needs by gathering their insights, observing buyer’s persona and online reactions.

Contact Centers: Contact centers play an exemplary role in many industries where business is more customer-centric. Ecosmob with its team understands the competitive nature of the customer service industry and blends its experience in handling multiple contact center technologies to offer customers a comprehensive IP contact center solution with multi-integrations and multi-channel connectivity to help them deliver highly responsive customer service. We combine our team’s expertise in a vast range of areas such as CRM integrations, compliance and reporting, analytics and inbound and outbound voice software tools, video-based conferencing technologies to deliver the best-in-the class contact center solutions for our customers.

Multimedia Integration: Ecosmob provides secured, cloud-ready integration as well as high-quality multimedia services across multiple communication channels, voice products and tools to proffer mobility features for businesses and enterprises.

Hosted Collaboration:Ecosmob engages in offering collaboration services with industry-leading, secure and cloud-based unified communication solutions and products.