VoIP Quality Testing

With the rise of remote work and virtual collaboration, the need for reliable and high-quality VoIP communication has never been greater. We provide comprehensive quality testing for diagnosing your VoIP system’s strengths and weaknesses. Our testing tools offer real-time insights into key performance metrics such as latency, jitter, packet loss, and overall call quality.

VoIP Testing

Why Do You Need VoIP Testing?

On average, a sales team can lose up to 60% of its clients if a call goes unanswered within a minute.

If the reason for such a delay is a faulty VoIP connection, it can be a grave problem. No business can afford to imagine such a scenario, and VoIP testing comes into play to avoid any such issue. VoIP Quality Testing gauges all the internal and external factors affecting VoIP call quality and capabilities.

How Does VoIP Testing Work?

The VoIP Testing process includes the overall network, audio quality, call setup, network capacity or bandwidth, and packet loss. The advanced tools in the testing deliver intricate metrics concerning packet loss, latency, jitter, and other vital network performance indicators. Afterward, the testing team prepares a foundation for troubleshooting VoIP service challenges by pinpointing the specific network performance issues.

Key Components for VoIP Testing include:

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    Devices not making calls

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    Inconsistent audio

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    No sound after the call connects

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    Phone not ringing after making calls

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    Packet Loss

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Why Ecosmob VoIP Testing?

At Ecosmob, we assist you in analyzing your network capabilities and looming roadblocks.

Our VoIP testing services run multiple tests, from Unit Testing in the STLC phase to Smoke Testing. We deliver proactive measures, fix the potential issues of the VoIP phone system, and ensure it renders smooth services.

What Do We Offer?

With our specialized VoIP Testing services, we at Ecosmob offers:

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    Reliable and uninterrupted quality call.

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    Internet connection assessment to see if it fulfills the quality requirements of a VoIP service provider.

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    Voice quality prediction through our specialized quality tests.

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    Seamless Integration & Optimization of your network from a singular, trusted provider.

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    Diligent monitoring to track your VoIP phone service and possible distortion to ensure top-notch performance.


The VoIP quality can be tested using Ecosmob's QA services. In addition, it ensures clear and consistent communication.

The VoIP quality score, often referred to as the Mean Opinion Score (MOS), ranges from 1 (worst) to 5 (best). A MOS of 4.1 or higher generally indicates excellent voice quality.

Enhanced VoIP quality can be achieved by ensuring a stable and high-speed internet connection, reducing network congestion, using Quality of Service (QoS) settings, and utilizing VoIP hardware that meets the requirements of your service.

Jitter in VoIP quality testing refers to the variation in the delay of received packets. High jitter can lead to choppy audio or even dropped calls. A low jitter measurement, typically below 30 milliseconds, is ideal for high-quality VoIP.