VoIP quality testing is a phenomenon of assessing a VoIP system’s audio quality and reliability. It is a crucial process for maintaining smooth VoIP communications.
Uninterrupted communication is the prerequisite for a positive user experience. However, there are instances when VoIP phone systems encounter issues like drop calls, latency, and jitter that hampers call quality. While communication is the lifeline of any business, such roadblocks give a bitter user experience. VoIP testing provides a clear picture of VoIP issues and offers robust support by removing these network congestion factors.