Every business faces technology-related issues. Instead of trying to focus all attention on solving such complaints, one should hire an L1 support engineer. They are trained to handle such situations and provide efficient and effective solutions to tech issues. Any type of VoIP issue can be tackled when an L1 support engineer is at your disposal.
Ecosmob can be your go-to partner for hiring an L1 support Engineer. With an effective 70% query resolution rate, we tend to serve better every time, and also, every type of pre-sales query can be handled well. The initial level of post-sales queries can also be solved. Check out our services to know more!