Dynamic IVR Solutions That Empower Customers

Ecosmob’s bespoke IVR solutions have allowed organizations to gain a competitive edge. Provide a great call routing experience with a customer-friendly interface using customized Dynamic IVR. The improvement in call routing in turn improves customer experience. You can now create not one but multiple multi-level IVR menus.

Several features, including DID number support, trunk management, queue management, agent management, job scheduling, questionnaire management, and customer lead management add ease of creating a different IVR experience.

Dynamic IVR Builder

Core Features of Ecosmob Dynamic IVR solution

Provide efficient call routing using our highly innovative
and scalable smart multi-response menu builder.

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    Drag and drop interface

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    Builds multi-level IVR

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    Future Scheduling / Snoozing and Answers / Voicemail recording

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    Different time zone support

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    Recorded message/script

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    Connectivity to multiple servers

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    DID numbers support

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    Multi-Language IVR Support

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    Prompt Management

Integral Elements of Dynamic IVR Solution

Adapt to changing market and customer needs with our customizable dynamic IVR solutions.

Reduce Customer Problems with IVR Integration
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    Reduced wait time

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    Reduce overhead cost

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    Enable hassle-free agent routing

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    Interactive customer feedback reports

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    Efficiently handle huge call volumes

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    Speed up customer service

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    Track and report customer complaints/grievance

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