What is unified communications and collaboration?

Unified Communication and Collaboration (UCC) refers to a set of technologies and solutions that integrate various communication and collaboration tools into a single platform.

How is UCC helpful for organizations?

UCC helps to improve communication and collaboration within organizations. It also helps to increase productivity by enabling employees to work together more effectively, regardless of their location or device.

Why choose unified communications solutions?

There are several reasons why organizations must choose to implement unified communications solutions: - To allow teams to collaborate more effectively by providing them with tools such as video conferencing, instant messaging, file sharing, etc. - To save time and increase their productivity by enabling employees to access communication tools and applications from a single platform. - To reduce costs associated with travel and communication while enabling employees to communicate and collaborate remotely. - To provide employees with greater flexibility and mobility by allowing them to work from anywhere and at any time. - To improve customer satisfaction by providing faster and more effective support.

Boost Your Offerings with Customized Unified Communications Solutions

Redefine How Your Business Communicates, Collaborate, and Grow.

Are you a service provider stuck with a one-size-fits-all communication solution that isn’t helping you grow? You’re in the right place.
Whether you are a cloud telephony provider, hosted PBX provider, or UCaaS provider targeting micro, small, or large enterprises, You need a platform tailored to you and your users.
Ecosmob’s custom Unified Communications solutions are built to scale with your business, give you control over the source code, and offer the flexibility to meet every communication requirement.

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Features of Unified Communications Solutions

At Ecosmob, we don’t just focus on your business; we also consider the needs of our customers’ customers. We know that today’s businesses need more than a standard telephony system. They need a robust solution to handle PBX features yet lightweight enough to support efficient call center and conferencing capabilities—especially for sales and customer care teams.

And in this era of AI, you need a technology partner who can integrate these cutting-edge technologies to automate routine tasks.

PBX Features

Lightweight Call Center

Built-in WebRTC Client

IPPhone Provisioning (TR-069 Protocol)

Multi-tenancy

Selfcare WebPortal for Each User Entity

Simple UI/UX

Virtualization & Containerization for Easy Scaling

Off-the-shelf vs. Ecosmob’s Custom UC Solution

When it comes to scaling your business and maintaining control over your communications platform, our custom-built UC solutions can offer flexibility and integration capabilities that off-the-shelf products simply can’t.

Off-the-shelf UC Solutions

Limited customization
Vendor dependent maintenance & support
Limited scalability
Possible need for extra licenses as you grow
Low ownership & control
Limited integration
Low competitive advantage
Each has the same UI/UX and features

Ecosmob’s Custom UC Solution

Extensive customization
In-house maintenance & support
High scalability
No need for extra licenses as you grow
High ownership & control
Seamless integration
High competitive advantage
Unique to your needs

Your Custom Unified Communications Solution

Our base solution is just the starting point. At Ecosmob, we customize and deliver additional features that align perfectly with your specific needs—or those of your customers. Whether you need advanced communication tools or specific functionalities, including but not limited to the following notable features, we’re here to build it for you.

https://www.ecosmob.com/unified-communication-solution/

Unified Communication Client for Mobile and Desktop
Omni-Channel Support
Reseller Module

Instant Messaging Service
Predictive and Progressive Dialer
Invoicing and Payment Collection (Billing)

Why choose Ecosmob for Unified Communications Solutions?

We offer not only an advanced custom UC solution but a long-term technology partnership dedicated to your business growth.
You can focus on what you do best while we take care of the rest.

17+ years of experience in open-source telephony
Up-to-date with the latest industry developments
Grounded in a customer-centric approach, which has earned many long-term clients

Quick delivery of a base solution that can be customized to match your and your customers’ needs
Seamless implementation of different AI use cases

Let’s Get in Touch

Successfully helped enterprises all across the globe to scale.

EMAIL

[email protected]

CALL

+91-7778842856

SKYPE

ecosmob@1234