How Small Businesses Can Save Cost With VoIP Phone Systems?

Updated on: 28 Jun, 2023
VoIP Phone System for Small Businesses

In today’s ever-evolving time, when the competition is steep, delivering the maximum results with complete productivity while being cost-effective is necessary, especially for small businesses facing monetary constraints.

Before we begin, try answering this question:


If this question has ever crossed your mind, it’s time to switch to VoIP phone systems.

Today, a large number of businesses are fastening their seat belts to save cost while utilizing the latest and best-of-the technological solutions available in the market. A one-stop solution is the VoIP phone systems that replace traditional landline phones and a cumbersome web of wires and equipment.

Before jumping into various ways small business VoIP phone systems can save cost, let us first take a quick overview of  VoIP phone systems and market statistics.

What is a VoIP Phone System for Small Businesses?

The humble beginnings of the VoIP phone system started in 1995. With the internet phone, the concept of internet voicemail came in 1996. Over the decade, with the evolution of technology, VoIP phone system capability improved to telephone-to-telephone and computer-to-telephone calling. Today, the market size of VoIP is set to reach $183.7 billion by 2027. (Source: FinancesOnline)

Estimated Future VoIP Market SizeThe fundamental difference between the traditional phone system and VoIP phone systems is their way of signal delivery. VoIP allows you to make and receive calls through the internet. It compresses the voice into data packets before transferring. You can use the existing internet connection to make calls as well as share files via message at the same time. Since there are no requirements for traditional phone lines, VoIP phone systems for small businesses are very cost-effective.

Here are some interesting studies indicating the bright future of VoIP phone systems:

  • International cost savings made by small businesses that switched to VOIP phone service is 90%. (Tech. co, 2015)
  • The reduction in startup costs for small businesses that use VOIP is 90%.

The VoIP phone systems – On-premise and cloud – are cost-effective compared to the traditional phone system. However, these both have some notable differences in terms of their deployment. A cloud VoIP system gives you complete freedom compared to an on-premise VoIP solution, as your VoIP service provider takes care of the entire functioning of the VoIP solution. Check How to Choose the Best VoIP Solutions Provider (2023-2024) to avail maximum benefits for your business.

5 Ways VoIP Phone Systems Save Costs for Small Businesses

  1. Lower Business Phone Call Cost
  2. Mobility
  3. Scalability
  4. High Call Quality
  5. Advanced Features
  • Lower Business Call Cost 

VoIP phone systems give a fresh perspective to small businesses to communicate over Internet protocols. You can make a large number of domestic as well as international cost effective calls.

One of the most significant advantages of a VoIP phone system is that you do not have to take the overhead of maintaining separate networks for your voice and data. In short, the investment cost is very affordable with VoIP phone systems.

VoIP cuts down the cost of internal calls and set-up costs as well. More precisely, if you choose a hosted VoIP solution over a traditional phone system, there is minimal infrastructure cost . Also, you do not have to hire additional IT staff to train the employees to get accustomed with the VoIP system. With a VoIP phone system, you get multiple virtual numbers to carry out operations seamlessly, saving costs again.

Also Read: Top 10 Tips to Choose the Best VoIP Solutions for Small Businesses in 2023

  • Mobility

Another best way that lets the VoIP phone systems save money is MOBILITY. The freedom to connect and answer calls from anywhere across the world is irreplaceable.

The VoIP phone system offers this freedom and helps businesses grow and scale across different geographies at no extra cost. You only need internet and a VoIP-enabled phone or laptop device and work from various geographic locations without arranging the office setup and equipment. VoIP phone systems reduce the never-ending spiraling inter-office, geographically dispersed call costs, resulting in significant cost savings. However, with traditional phone lines, imagining mobility is impossible when every system is wired.

  • Scalability

Typically, businesses with the traditional PSTN face many issues regarding scalability. Changing the infrastructure setup and wiring each time for scalability purposes is a considerable challenge that costs a substantial amount.

However, for businesses with cloud-based phone systems, only technical changes are required to scale. You can easily add and reduce lines. Hence, Small Business VoIP Phone System saves a hefty amount from scalability purview. In short, with VoIP phone systems for small businesses, you pay only for what you need.

Save Money While Making Domestic and International Calls, To Know How
  • High-Quality Calls

You can enjoy a high-definition codec that delivers high-quality VoIP calls. You can even connect for an overseas meeting with the client via the VoIP phone system without worrying about call quality.

A good internet speed is enough to let you experience high-quality calls at cost-effective prices.

However, this was different from traditional PSTN phone quality.

  • Advanced Features

How about getting a plethora of the latest features at very affordable prices? With VoIP phone systems, all of this is possible. You can easily add customized features as per your business requirements. Unlike outdated PSTN networks, small business VoIP phone system is a bundle of features that saves money and time. For small-scale businesses, this is one of the most incredible benefits.

With VoIP phone systems, you can do much more than typical voice calls with these advanced features:

  • Conference calling
  • An auto-attendant
  • Call forwarding
  • Interactive Voice Response (IVR)
  • Call recording
  • Analytics
  • Auto attendant
  • Call queuing
  • CRM integration
  • Toll-free numbers

Top VoIP Features and Benefits According to Small BusinessConclusion

Small business VoIP phone is bringing huge impact at cost-cutting aspect and helping businesses invest in other areas like R&D. With many advanced VoIP features, you can amplify how your business communicates and collaborates with clients internally. Several VoIP solution providers are available in the market that caters to the diverse pain point of customers. Hence, creating your business demand checklist is crucial before hopping on a VoIP service provider. Consider using VoIP services that can be customized as per your business infrastructure and demand, like Ecosmob VoIP solutions. It will help you get the most out of it.

So if you are a small business looking to scale up your operations, effectively and efficiently, just pick up the phone and call us today. Our experts would be glad to assist you with this revolutionary VoIP Phone System decision-making and thus help you save costs.

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