Custom AI Voicebot
Solutions

For conversations that move, book, solve, and convert.

Most IVR systems still frustrate customers, miss context, and do nothing until a human steps in. You need AI-powered voicebots that actually understand what your callers want. Using speech-to-text, NLP, and lifelike text-to-speech, we design voice experiences that automate calls, qualify leads, book appointments, and resolve issues without friction. Whether you need an AI voice agent for inbound support, an AI voice sales agent for outbound calls, or a conversational AI voicebot to replace rigid menus-we can build it using your workflows and your data.

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What You Can Do with Our AI Voicebots

Replace hold music with results. Our custom voicebots do more than just run scripts.

Handle Inbound Support Calls
Resolve routine queries and reduce agent workload-24/7, without waiting.

Replace Old IVRs
Let users speak naturally instead of pressing numbers to navigate menus

Capture Voicemails & Route Them Smartly
Convert messages into text and forward them to email or CRM systems.

Train & Coach Your Agents
Analyze calls in real-time for tone, sentiment, and coaching triggers.

Route to Human Agents or Extensions
Seamlessly transfer calls to live agents or specific extensions based on caller intent/request.

Run Outbound Campaigns
Send reminders, make promotional calls, and follow up on leads automatically.

Book Appointments by Voice
Integrate with calendar tools and confirm slots instantly during a call.

Still routing calls with outdated menus? Let’s fix that with AI.

Build Your Voicebot!

Core Features of Our AI Voicebot Development Services

Built for scale, speed, and multilingual real-world usage.

Customizable Voice Flows

Design industry-specific dialog paths, fallback options, and multi-intent branches.

Speech-to-Text (STT)

Accurate voice-to-text conversion using Whisper, Google STT, or Deepgram.

Text-to-Speech (TTS)

Natural, humanlike voice responses using Amazon Polly, Azure, or WaveNet.

Bring Your Own AI Engine

We support WebSocket-based integration with your custom engine, including event-driven callbacks and real-time audio handling.

Multilingual & Accent Support

Engage users in their preferred language and local accent, accurately.

Call Routing & Scheduling

Route calls based on intent and let users book meetings by voice.

Real-Time Transcription & Analysis

Instantly transcribe calls and feed insights to dashboards, agents, or CRMs.

Voicemail Automation

Turn voicemails into action: transcribed, tagged, and forwarded automatically.

Abuse & Spam Detection

Detect suspicious input, issue warnings, or mute/disconnect calls based on behavior.

Flexible Model Integration

Swap AI engines based on cost, language, or latency without system rebuilds.

Ecosmob’s Custom AI Voicebot Components

Our building blocks behind smarter calls.

Voicebot Interface
A responsive front-end for users to initiate and receive voice interactions via phone, app, or web.

Queue Mechanism
Buffers audio input to prevent packet loss and maintain continuity under variable network conditions.

NLP Engine & Intent Recognition
Parses input text, extracts intent, and ensures accurate response handling.

Dialog Flow Manager
Maintains conversation memory and logic, guiding users through tasks naturally.

Integration Layer
Connects the voicebot to CRMs, calendars, PBX systems, analytics platforms, and more.

Text-to-Speech (TTS)
Converts replies to a natural-sounding voice using neural TTS engines like Polly or Google TTS.

Audio Streams
Supports WebSocket, WebRTC, SIP, and API streams for clean real-time audio input from any source.

Speech-to-Text (STT)
Translates spoken words to text using models like Whisper, Google STT, and Deepgram.

Speech-to-Speech Engine Integration
Supports direct speech-to-speech AI engine integration over WebSocket, removing the need for separate STT and TTS pipelines and streamlining real-time voice interactions.