Consulting over telephones is a trend that exists in customer-centric and services-oriented segments like healthcare, retail, banking, and contact agencies and firms. Consulting services are offered over the phone to the set of audience that may not access online platforms and mediums like emails to connect with businesses. In fact, these services are also offered for consultation queries that do not carry the compulsion to be addressed through online mediums.
Consultation is suited for both B2B and B2C concepts where businesses and customers looking for advice or recommendations over traditional phones. But the only difference is that they expect more personalized responses and services which are better than the generic services provided by regular call centers or Google responses.
Handle Calls in Large Volumes
Full stack of Consulting
Over Phone Solutions
Enhance Caller Experience
Complete Security and Privacy
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