Firm Order Commitment (FOC) is a confirmation provided by a telecommunications carrier that a service request (like porting a phone number or establishing a new service) will be completed on a specified date. In VoIP and telecom environments, FOC is critical for ensuring a smooth transition when switching service providers or migrating to a new platform. Once the FOC is received, all parties involved can prepare for the service change, minimizing downtime and avoiding service disruptions. FOC dates are typically assigned after verifying that all required documentation and processes have been completed. For VoIP providers, tracking FOC timelines helps ensure seamless number porting, preventing errors, and maintaining uninterrupted communication for customers.
What is FOC?
FOC (Firm Order Commitment) is a confirmation from a carrier that a service order, such as number porting, will be completed on a specific date.
