Delay in VoIP, often called latency, is the time it takes for a person’s voice to travel from their device to the listener’s. While a few milliseconds is normal, anything over 150ms can affect call quality. Common causes include network congestion, long-distance routing, poor internet connections, or insufficient hardware. High delay can lead to awkward conversations with overlapping speech or long pauses. Businesses can reduce VoIP delay by prioritizing voice traffic using QoS settings, using low-latency codecs, and choosing VoIP providers with optimized infrastructure. Monitoring and addressing delays is key to maintaining professional, real-time conversations and keeping communication crisp and frustration-free.
What is Delay in VoIP?
VoIP delay is the time it takes for voice to travel from speaker to listener, often caused by network or processing issues.
