What is CPE?

CPE (Customer Premises Equipment) refers to the equipment located at a customer’s premises, such as phones, routers, and modems, that connects to the service provider’s network.

CPE (Customer Premises Equipment) refers to the devices located at a customer’s location that enable connection to a service provider’s network. In VoIP systems, CPE includes hardware like IP phones, routers, modems, and gateways that facilitate voice communication over the Internet. CPE is essential for businesses using VoIP, as it connects their internal network to the broader telecommunication infrastructure. While the service provider manages the network, the customer owns and maintains CPE. Properly configuring and maintaining CPE is critical for ensuring optimal call quality and network security in VoIP setups.