A communication platform can do a lot out of the box. But what happens when your customers need something it wasn’t built to do?
Maybe you need an integration that doesn’t exist yet. Maybe a customer’s workflow calls for a custom application. Or perhaps you’re looking at AI and wondering how to make it work with the communication infrastructure you already have.
That’s the conversation we’re heading to UGM 2026 for.
From October 26–29 in Austin, Texas, we’ll be joining the NetSapiens community as a Silver Sponsor at Table #10. We’ll be talking about the things providers want to build, the problems they need to solve, and what their platforms could do next.
Extending a platform is more than about adding another feature. The new capability has to work with existing systems, fit real business processes, and hold up once people start using it.
At UGM, we’ll be discussing how we help NetSapiens users tackle challenges across:
- API and plug-and-play integrations to connect systems and streamline processes.
- Custom application development for requirements that off-the-shelf features don’t cover.
- QA and performance engineering to help keep communication environments secure and reliable.
- Staff augmentation to bring in the right expertise when internal teams need more hands.
- Unified Communications & Collaboration (UC&C) to support evolving communication needs.
AI will undoubtedly also be part of the conversation at UGM 2026.
There’s no shortage of ideas around AI in communications. The harder questions are practical ones: Is the existing infrastructure ready? How will an AI voice agent connect to the systems around it? What happens when it reaches production traffic? How do you keep performance, cost, and compliance under control?
These are the questions that inspired our conversational AI services, covering everything from AI consulting and readiness assessments to voice agent development, production reliability, compliance, managed AI operations, and contact center automation.
We’d be glad to get into the technical details with teams figuring out their next move.
We’ll also be bringing something new to UGM this year. Our latest launch: Convoiz.
Convoiz is our AI sales assistant built around a simple idea: useful intelligence shouldn’t have to wait until a call is over.
It listens to live conversations and helps sales teams in the moment, with real-time transcription, contextual responses, objection handling, and technical assistance. It can also capture important requirements, commitments, and action items as they come up.
Beyond the live conversation, teams can review transcripts, summaries, and conversation analytics. That means less time reconstructing what happened and more useful information to work with.
For anyone exploring AI-assisted sales or customer conversations, we’re looking forward to talking about what this kind of assistance can look like in practice.
So, come see us at UGM 2026 and let’s talk about what you’re building.
Whether you have an integration challenge, a feature you’ve been wanting to develop, or an AI use case you’re ready to explore, come find us at Table #10 at UGM 2026.
Tirth Shah (Director, Sales) and Kishor Hemnani (Associate Director, Service Development) will be there from October 26–29 in Austin. Bring us every problem you’ve been trying to solve.
More about Ecosmob Technologies:
Your preferred partner for custom software development and technology outsourcing.
Ecosmob Technologies Pvt. Ltd. is a global leader in carrier-grade real-time communication software development services. It has been delivering cutting-edge client-centric solutions by ensuring its clients leverage the benefits of state-of-the-art technologies. This helps them position themselves in leading roles in the market. With its team of seasoned IT experts, advanced technologies, and transparent processes, the firm focuses on providing excellence while ensuring outstanding customer service.
It provides pivotal development services in VoIP solutions, DevOps, QA, and VoIP Testing to offer a pool of expert developers who solve staffing & project needs. Its highly honed team of developers has a proven track record of delivering customized solutions within specified deadlines, meeting clients’ expectations.
Ecosmob’s market-leading expertise and solutions power many of the world’s tier-one service providers and independent software vendors. The solutions are deployed in the global telecom, IT, healthcare, education, banking & finance industries.
Key Services:
- Custom VoIP Development
- Voicebot Connectors
- DevOps & Quality Assurance
- On-Demand Expert Engineers
- Cloud Migration, Modernization & Observability
- Conversational AI Consulting & Platform Selection
- Voice AI Readiness Assessment
- AI Voice Agent Development & Integration
- Voice AI Observability & Production Reliability Engineering
- RTC AI Compliance Consulting
- Managed AI Services for Voice Operations
- Call Center Automation AI
For more information, visit our website.








