The winners of the 2022 Voice Technology Excellence Awards, sponsored by CUSTOMER magazine, were revealed today by TMC. It is a global, integrated media company named the Azian SBC as a 2022 CUSTOMER magazine Voice Technology Excellence Award winner. This global, integrated media company helps clients build print, in-person, and online communities. Ecosmob is recognized for remarkable innovation and devotion to enhancing customer experience because of its unique Azian SBC.
Azian Small Business Communication
The Azian SBC (Small Business Communication) provides its customers with an innovative technology-based VoIP service that allows them to save money on phone and data service investments. SIP Signaling over UDP is the fundamental characteristic of this Voice technology. Routing is based on the least cost, Fraud Call Detection, and a predetermined action. The advantages of employing this voice technology are concurrent calls will be limited to 5000 for this set-up, load balancing, and failover management.
The CUSTOMER Voice Technology Excellence Awards honors vendors as true leaders in the rapidly developing Voice Technology market. The winning solutions include speech and analytics engines, IVR and self-service solutions, headphones, chatbots, and voice-activated apps and services that take advantage of NLP, NLG, NLU, and AI, among other things.
“I’d like to congratulate all of the 2022 Voice Technology Excellence winners on behalf of both TMC and CUSTOMER magazine,” stated Rich Tehrani, TMC’s CEO. TMC has recognized technology businesses with prizes in several categories for over 20 years. These achievements are often among the most prestigious and well-respected in the communications and technology industry. The winners are well-known market players who constantly display technological improvement. Each of the recipients is a proven market leader.
Ecosmob Technologies Pvt. Ltd. is a well-known carrier-grade software and services provider. We assist our clients in modernizing their networks to improve their competitive position and commercial outcomes. We have a team of highly qualified developers who have a track record of consistently providing solutions on time. Our solutions are used in telecommunications, information technology, healthcare, and education all across the world.
About TMC’s CUSTOMER Magzine
The voice of the call/contact center, CRM, and teleservices industries has been CUSTOMER magazine (previously Customer Interaction Solutions) since 1982. CUSTOMER has played a vital role in helping the sector germinate, grow, mature, and prosper and serving as the leading publication in assisting these industries that have had such a significant impact on the global economy to thrive. CUSTOMER aspires to be the journal that sets the bar high for the industry with excellent and cutting-edge original editorial, industry perspectives, in-depth lab reviews, and the acknowledgment of innovative leaders in management and technology through our highly recognized awards. Visit http://www.customer.tmcnet.com for more information.
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